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Quality and CSR

We consider it only natural to take responsibility for our actions, especially when they affect our society as a whole.

Quality

Your satisfaction is the most important condition for a good long-term relationship. Our professionals strive to maintain the high quality of our services on a daily basis. We have developed a system to register the delivery indicators at the order- or line level daily.

Over the years, we have achieved a correct delivery rate of 99.8%, and each quarter we issue a detailed report on our delivery performance.

Our CSR policy

In addition to taking our responsibility for ourselves for granted, we also see corporate social responsibility as a matter of course.

Our corporate social responsibility can be traced back to our choices in terms of materials, technology, investments and suppliers. In order to reduce the environmental impact of our activities, we select our suppliers on the basis of environmental and sustainability certification, among other things.

 

Waste processing

After the arrival of shipments, we separate the waste from our customers’ suppliers. This waste is 100% recycled. We use special press containers that store our plastic and cardboard so that the waste processor has to collect the containers as few times a year as possible. After this, both waste streams are 100% recycled. The waste from our wooden pallets is collected by our pallet supplier and reused to repair pallets. When processing our total industrial waste, 94% of the total waste stream is completely circular.

 

Packaging materials

We only use recycled packaging board for packaging our customers’ goods to B2B & B2C. When packaging fragile goods, we use as much recycled filling paper as possible. We do not use sealing foil to stack our incoming goods.

 

Warehouse

Our warehouse of 17.500m² is 100% equipped with LED lighting and we reduce the heating energy here. Our employees only use electric rolling stock.

 

Office

To minimize our consumption of paper, we send our invoices digitally and request our suppliers to send incoming invoices digitally as well. In addition, all employees use a Dopper bottle and drivers only use recycled cardboard cups.

 

Preferred suppliers

Our preferred suppliers’ CO2 emission reduction policy is an important part of any collaboration. See our collaborations below:

  • Our waste treatment process is provided by GP-Groot.
    • View their certificates here
  • Our packaging material is supplied by DS-80.
    • View their actions and news in the field of Environment and Sustainability here.
  • Our home carrier is DHL Parcel.
    • Check out their GoGreen project where they are aiming for 50% emission free in 2025 and 100% emission free in 2050.